User Guide

Edit a domain
Autotune Whether Autotune is enabled for this domain. You can also adjust this setting from the Dashboard. For autotune to be available, you need: 1. To...
Tue, 20 Feb, 2024 at 10:40 AM
Add a domain
Domain name This is the complete domain name for the website you are protecting, including the protocol (https://)* e.g.: https://test.crowdhandler.com ...
Thu, 25 May, 2023 at 10:29 AM
Integrations
On the domain integrations screen you can select and configure the integration that is best suited for your needs. Further information for each int...
Wed, 10 Nov, 2021 at 12:00 PM
Trust On Fail
CrowdHander's waiting rooms are designed to be robust but what happens if a user fails to check in with CrowdHandler's api? This is a rare occurren...
Thu, 25 May, 2023 at 10:30 AM
Stock Availability
Available on Standard, Plus, Professional and Enterprise plans For customers who use CrowdHandler to control access to a limited edition product, Stock Ava...
Tue, 20 Feb, 2024 at 10:43 AM
Anomaly Detection
Anomaly detection analyses the traffic to your domain looking for sessions (tokens) representing anomalous behavior. This can help to identify anomalous beh...
Wed, 26 Jul, 2023 at 6:18 AM
Device fingerprinting
Waiting room users are anonymous. CrowdHandler tracks them using cookies, with a token, a string of random characters that are unique to each device using t...
Thu, 30 Jun, 2022 at 10:46 AM
Two-factor authentication
This feature is available on Standard and higher plans. Two-factor authentication (2FA) adds an additional layer of security to your account by requiring m...
Thu, 22 Jun, 2023 at 9:34 AM
IP Rules, using the Firewall
CrowdHandler includes a powerful firewall that can be used to control access to waiting rooms and your website. The firewall feature is available on Plus p...
Mon, 31 Jul, 2023 at 10:51 AM
Email Me
Available on the Plus plan or higher Email me allow your users to submit their email address and be notified when they have progressed through the queue, a...
Mon, 2 Oct, 2023 at 5:45 AM