CrowdHandler for education
We talk a lot about the obvious use cases for an online waiting room, such as e-commerce and ticketing for theatre and music shows, when retailers are holding flash sales, or tickets go on sale for extremely popular shows.
But there are plenty of organisations and individuals in the public sector who are also finding virtual queues a great way to manage traffic and prevent website crashes.
In fact, one of the biggest public sector uses for CrowdHandler is in education.
Our educational and academic clients include those who are using a virtual queue to manage registration for examinations or online courses, ticket sales for conferences and symposiums, and enrolment for summer camps.
Take out the spike
The use of virtual queues in the public sector is not that strange. In fact, many of the ways in which education and academic sectors are using online waiting rooms and virtual queues align closely with retail and other private sectors. The principle is exactly the same: huge numbers of people arrive at the same time to log in, and a waiting room can help to take out the traffic spike. What's more, many of our clients in the public and education sectors are using legacy IT systems, so a simple third party tool like CrowdHandler, which can offer added protection and security, is invaluable.
Online queuing systems in education
We have seen summer camps in Europe and the US which are so oversubscribed that, when they release their slots for the coming year, the amount of traffic creates a crunch point for their website. So, in the same way that music and theatre venues will use CrowdHandler to manage large on-sales for popular shows, summer camps can also use our online waiting room and virtual queue to manage allocation when camp places are released.
Another example of virtual queuing systems for education is during enrolment. When large numbers of students or professionals need to register for examinations and professional qualifications, an online queuing system with a virtual waiting room can ensure that the enrolment process is managed fairly and efficiently.
We know that students often leave it until the last minute to upload coursework or video submissions. If you are expecting a last-minute rush of submissions to your academic website, using something like CrowdHandler can give you – and your students – peace of mind.
The uses for a virtual queue in education are not just bound to enrolment or exam time, either. Are hundreds of staff and students likely to renew their parking or leisure passes at the same time? Will remote conference delegates across the world expect to access a video page as soon as the presentations finish? What about student housing - is everyone going to be looking for accommodation on your website at the same time?
In all of these cases, online queuing systems are an essential tool for managing the flow of people – your site won’t bend under pressure and your visitors will have a seamless experience.
Looking for ways to protect your academic website?
Sign up to CrowdHandler right now and you’ll get 30 days to try out all our features for free. After that, you can either upgrade, or keep us on standby with our free lite tier until you’re ready to go.
Once your waiting room strategy is in place, you can rest assured that your site will stay protected.
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