Predictable pricing that scales with your traffic
Flat monthly pricing. Unlimited sessions.
No overages, no add-ons, no surprises.
Plan comparison
| Lite | Starter | Standard | Plus | Professional | Enterprise | |
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Freeforever | $190/month | $800/month | $1500/month | $3200/month | $5600/month |
| Keep us on standby for whenever you need us. | For small stores and occasional on-sales. | Growing e-commerce and regular on-sales. | Fully featured with greater capacity. | Advanced security with high capacity. | Bespoke for high-volume estates. | |
| Start free | Sign up | Sign up | Sign up | Sign up | Sign up | |
Capacity |
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|---|---|---|---|---|---|---|
| Users queued / month ?No monthly caps on the number of users we'll queue for you — use it as much as you need. | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Max. concurrent waiting ?Maximum number of customers that can be in the queue at the same time. | 100 | 1000 | 5,000 | 20,000 | 50000 | 100,000 |
| Max. outflow / min ?Maximum rate users can leave the waiting room and enter your site per minute. | 10 | 60 | 150 | 300 | 500 | 1000 |
| Every session sequenced ?Every visitor is sequenced from first request — no mode switch, no activation delay. | ||||||
Usage |
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| Waiting Rooms ?Number of independent waiting rooms you can configure. | 1 | 1 | 3 | 5 | 10 | 20 |
| Domains ?Number of domain names including sub-domains you can protect. | 1 | 1 | 1 | 2 | 3 | 5 |
Traffic Control |
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| Rate Limiting ?Limit the rate of users entering your site to protect backend capacity. | ||||||
| One In One Out ?Admit one user for every user that leaves, maintaining a steady load. | ||||||
| Autotune ?Automatically tune admission rates based on real-time traffic patterns. | ||||||
Waiting Room Features |
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| Custom templates ?Fully branded waiting room templates with your own design and messaging. | ||||||
| Multi-language support ?Serve waiting rooms in multiple languages for international audiences. | ||||||
| Stock control ?Show live inventory counts in the waiting room so users know what's still available. | ||||||
| Priority Codes ?Give priority queue access to holders of a pre-issued code. | ||||||
| Email notifications ?Notify users by email when it's their turn to enter. | ||||||
Bot Mitigation |
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| CAPTCHAs ?CAPTCHA challenges to block automated traffic and bots. | ||||||
| Fingerprinting ?Device fingerprinting to identify and block repeat bot sessions. | ||||||
| Firewall ?IP and rule-based firewall to block suspicious traffic patterns. | ||||||
| Threat blocking ?Automatically block known threat sources and malicious IPs. | ||||||
| Anomaly detection ?ML-based detection of unusual traffic patterns and bot behaviour. | ||||||
Integrations |
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| Standard integrations ?JavaScript, GTM, APIs, SDKs, WordPress, Cloudflare, AWS CloudFront. | ||||||
| Full API ?Complete access to the CrowdHandler REST API for custom integrations and automation. | ||||||
| Shopify App ?Native Shopify app for one-click integration with your store. | ||||||
| Akamai ?Deploy via Akamai EdgeWorkers for edge-level queue enforcement. | ||||||
| CrowdHandler DNS ?Route traffic through CrowdHandler's DNS for zero-integration setup. | — | — | 2 TB | 5 TB | 10 TB | 20 TB |
User Accounts |
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| Team Members ?Number of team member seats included in your plan. | 1 | 1 | 3 | 5 | 5 | 10 |
| Roles ?Role-based access control to manage permissions across your team. | ||||||
| 2FA ?Two-factor authentication for added account security. | ||||||
Support & Services |
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| Uptime SLA ?Guaranteed platform availability percentage. | — | — | — | — | — | — |
| Response time ?Guaranteed maximum support response time. | No SLA | 48 hours | 24 hours | 8 hours | 2 hours | 1 hour |
| Onboarding ?How we help you get set up and integrated. | Docs | Docs | Docs | Docs | Docs | Screenshare |
| Security assessments ?Support with security questionnaires and compliance assessments. | — | — | — | — | — | Assistance |
Need more capacity? Upgrade instantly from your dashboard — no waiting, no contracts.
Why customers switch to CrowdHandler
Flat pricing that includes everything. No session meters, no add-on fees, no sales calls to get started.
∞
Unlimited sessions, every plan
No "queue visitor" vs "safety net visitor" distinction. Every session is sequenced from first request. Use as many as you need — your bill doesn't change.
Others charge per session and split traffic into "queued" vs "pass-through" tiers.
↔
Self-serve in minutes
Sign up, integrate, and go live without talking to sales. Upgrade or downgrade plans instantly from your dashboard — changes take effect immediately.
Others require sales calls, implementation fees, and multi-week onboarding.
✓
Everything included, nothing extra
Bot protection, branded templates, email notifications, API access — included in your plan, not bolted on as paid extras. The price you see is the price you pay.
Others list core features as paid add-ons that inflate your bill after signup.