Site stays up
Traffic spikes don't crash sites - overloaded origins do. CrowdHandler queues excess visitors at our edge, so yours only ever sees the load it can handle. Always on, always free until it's needed, always there when it is.
Virtual Waiting Room
Queue, don’t crash
CrowdHandler protects your website from traffic spikes with a branded virtual waiting room and queue. Keep customers engaged, bots blocked, and your servers alive.
Trusted by brands when it matters most
Why use a virtual waiting room?
Built for moments that matter
Three capabilities that turn your biggest traffic spikes into your biggest commercial moments.
Make an event of it
A branded countdown room, real-time positions, embedded video, social sharing - your waiting room is one of the few places customers will give you their full attention. Make it count.
Beat the bots
IP intelligence, device fingerprinting, anomaly detection and pre-sale randomisation, layered into a defence that gets sharper with every customer we protect. Bots get blocked. Real fans get through.
Don't take our word for it
“The ability to run multiple waiting rooms so effortlessly was a game-changer. CrowdHandler has helped us to deliver on-sales in a way that doesn't just make things easier for our teams, but offers users a much smoother experience.”
“It facilitates the whole process, from countdown, to stock syncing, to sellout. Partnering with CrowdHandler allowed us to fully customize our experience, ensuring that the end-to-end experience reflected the BÉIS brand.”
“Working with some of the world's largest entertainment brands we often deal with high-volume ticket on-sales. CrowdHandler allows us to build fully branded queues and scale up the capacity and throughput.”
Integrations. Get up and running in < 1 hour
Plug and play, Reverse Proxy, Edge Worker, SDKs. CrowdHandler works with your stack, whatever you use.
FAQ
Frequently Asked Questions
Is CrowdHandler a Virtual Waiting Room or Queueing Platform?
Both. We queue access to your website, with a first-in first-out queue. When there are too many users for your site, we redirect the users to the waiting room where they see their queue position and are held until it is their turn.
Do you support One In One Out?
Yes. You can define how many active sessions you will allow onto your website. This works in conjunction with the rate control, and other traffic flow features such as autotune.
Can I use CrowdHandler just for a one-off event?
Yes. Subscriptions last for a minimum of one month, but you can upgrade and downgrade month by month, and we have a free tier which you can always revert to in between major events.
Can I customize the waiting room?
Yes. Templates are created in clear HTML, with easy to edit style rules and can be customized extensively to fit your brand or product.
Can I see a demo?
Yes. Contact Sales to arrange a demo. Our just sign up to our free trial and get your first waiting room set up.
Ready to protect your next big moment?
Free for 30 days. Live in under an hour.