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Knowledge base
Getting Started With CrowdHandler
Frequently Asked Questions
9
How do online waiting rooms work?
Is CrowdHandler an online queue system or a virtual waiting room?
Does the waiting room work on all device types?
Can waiting rooms be customised with our brand to create a more seamless experience for our customers?
What systems can CrowdHandler be integrated with?
View all 9
Getting Started
4
Getting started with CrowdHandler
Checking your account details
Getting started with your first waiting room
Adding CrowdHandler JavaScript to Your Website
Support
0
Product
How CrowdHandler Works
10
Queue Mechanics
Autotune
Waiting Rooms
Catch-all Waiting Rooms.
Language and Localisation
View all 10
User Guide
18
The Dashboard
Adding or Editing a Waiting Room
Add or Edit a Domain
Adding or Updating an IP using the firewall
Adding Templates
View all 18
Troubleshooting
2
Queue Regression. Common causes of users 'going backwards' in the queue.
URL Exclusions
Billing and Subscriptions
Managing Your Plan
3
Introduction to Plans
Upgrading or Downgrading your Plan
Understanding the Plans
Billing Information
2
VAT & Sales Tax
Payment Questions
Frequently Asked Questions
8
What time period does a subscription cover?
How does a subscription renew?
What happens if I upgrade my Plan part-way through a month?
What happens if I downgrade my Plan part-way through a month?
What happens if I exceed my Plan limits when my Plan is downgraded?
View all 8
Integrations
JavaScript Integration
3
JavaScript Integration - Getting Started
Use cases and limitations of the JavaScript Integration
Javascript Integration
API Integration
3
Introduction to the API
Stepping through a basic server-side API integration
Troubleshooting Custom API Integrations
DNS Implementation
2
Guarding against DNS bypass attempts using the secure x-ch-no-bypass token.
DNS Implementation - Getting Started
Code and Examples
2
CrowdHandler PHP Integration Example
PHP SDK
Cloudflare Integration
1
Cloudflare Integration - Getting Started
AWS CloudFront Integration
1
AWS CloudFront Integration - Getting Started
WordPress Integration
3
WordPress Integration - Getting Started
How we support CrowdHandler on WordPress (including WooCommerce)
CrowdHandler WordPress Plugin and caching incompatibliities
Google Analytics
1
Getting users in your waiting rooms to show within Google Analytics
Legal & Policies
Privacy & Cookies
3
GDPR & Personal Data
Privacy Policy
Cookie Policy and use of Cookies by CrowdHandler
Terms of Service
1
Terms of Service
Company Information
Contact us
1
Contact Details
Frequently Asked Questions
Pre-Sale Questions
0
Waiting Room Configuration
0
Troubleshooting Live Issues
0