Make it your own

Customise your waiting room template to match your brand, and use different templates for different waiting rooms. Our simple tag structure is easy to understand, and you can even connect templates via dynamic URLs, so that you can manage the content of your waiting room through your CMS. 

Room to expand

Expecting company? Schedule a waiting room in advance so you can count down to your on-sale.

Lots on offer? Split traffic across multiple queues, so that you don't keep your regular customers waiting behind fair-weather fans.

Looking for always-on protection? Set up a safety-net to avoid nasty suprises.

Master your domain

Multiple websites to protect? No problem. Need to try something out on a test domain? Go ahead. Your CrowdHandler account can manage multiple domains from one control panel, and gives you a traffic and performance overview for each one.

No more bum notes

You want a waiting room to turn unpredictable spikes into a steady rate of manageable traffic. But what if you don't know what rate is manageable? Set it too high and your website will crash anyway; Too low and your customers queue needlessly.

You could invest in load testing, but what if your development team constantly push new code, or your website just behaves differently on Friday mornings?

Autotune to the rescue; We'll continually monitor your page performance, and adjust the rate in real time. Perfect harmony.

VIP treatment

Who likes waiting in line? We do — we’re British — but if your customers appreciate the finer things in life, then they’ll probably expect priority access. Set up priority groups for your most loyal customers, and send them a code so they can jump the line. You can use generic voucher codes, or single-use, personal ones. You can have more than one priority group per room too. So reach out to those fan clubs and loyal customers and remind them they’re special.

Vanquish villains, help heroes

Use our firewall to analyse the IPs using your rooms, and block the bad actors slowing down your genuine users. We’ll flag known threats and we’ll automatically block IPs that are taking up too many positions in the queue. On the flip-side, if you find your own network is getting blocked, set your IP to ‘ignore’. If you know your big corporate client’s IP range, set it to ‘prioritize’ so they get pushed right to the front of the queue. And set your web developers to ‘bypass’ so they can test your backend without getting snarled up in the queue.