The Countdown
The most important bit. Customers land on a branded holding page with the clock ticking down to launch. Show the product, the stock, the rules — but no queue positions yet. Arriving early earns hype, not an unfair head start.
Virtual Waiting Rooms for E-commerce and Retail
The biggest days in retail are also the riskiest
A CrowdHandler waiting room keeps your site online when demand spikes - during Black Friday, flash sales, restocks, collaborations and drops. Whether you're selling collectibles, cosmetics or consoles, we'll handle the crowd with a queue that's fair and keep your checkout ringing at a rate you can handle.
Black Friday Cyber Monday
Happy holidays! No more crashes
CrowdHandler intercepts traffic before it reaches your servers, metering demand in real time. Configure a catch-all for your holiday sales, and the waiting room will engage whenever traffic crosses the thresholds you set. During quieter moments the waiting room will magically disappear.
Product Drops
Scarcity done right
Limited editions, restocks, rare collectibles. A waiting room for drops isn't just about protecting your servers, it's about showing your best customers that they're being treated fairly. First come, first served doesn't work when bots and resellers are desperate to get your product.
Use CrowdHandler to make your drops an experience, and show bots the door.
Availability Tracking
Stop Overselling
Overselling results in disappointed customers, order management problems and angry social media posts. Don't let more people into your purchase path than you have stock to sell. CrowdHandler can keep track.
We'll track your checkouts too, so there's no double-dipping!
Countdowns and Randomization
The Perfect Drop
How retailers run product drops with CrowdHandler:
The Queue
At go-live, positions are randomly allocated and the drop begins. Shoppers see their place in line, estimated wait and pairs (or units) remaining in real time. Bots that flooded the lobby get caught by a Captcha.
The Closedown
Sold out, gracefully. Customers still in the queue get a clear message - not a 503 page - and a nudge towards the rest of your catalogue. The hype carries into the next drop, not into a frustrated Reddit thread.
Ready to protect your next big moment?
Free for 30 days. Live in under an hour.