Frequently Asked Questions

A subscription lasts for one month, is based on the Plan you select, is charged in advance for the month and starts on the day that you purchase it.

The subscription will automatically renew on the same day in the following month using your preferred payment method. If you start a subscription on a day t...

You will be refunded for the unused time on the current Plan and billed for the new Plan in a single transaction. The renewal date will change to be the cur...

You will still be able to use the current Plan until the scheduled renewal date. On the renewal date your plan will be downgraded and you will be billed at ...

We advise you to take time to understand the limitations of the Plan you are downgrading to and to adjust the domains, rooms, rates and capacity limits in a...

Absolutely. Log into the admin panel to retrieve a full invoice history. If you need your tax ID on the invoice you can enter that into the billing details.

CrowdHandler is incorporated in the UK. So if you are a UK based business you will pay VAT, which is automatically added to the bill. If you are based in an...

Our minimum pricing is one month, but there's no commitment beyond that. You can sign-up and test, and then upgrade just for the month you need the wait...