When traffic spikes beyond what your infrastructure can handle, CrowdHandler holds the excess in a fair, orderly queue at the edge and releases visitors to your site at a rate you can actually sustain — so you stay online instead of crashing.
Catch-all protection guards your entire site and stays completely transparent under normal load. The moment traffic exceeds your thresholds, a first-in-first-out waiting room engages automatically — no scramble, no downtime, no manual intervention.
Autotune monitors your real response codes and page load times, then sets the release rate automatically. If you're close to crashing, it slows the queue; when everything's healthy, it speeds up — optimizing wait times in real time.
Know your site handles 1,000 concurrent sessions? Set that cap with One In, One Out. We hold new visitors until others leave, keeping your active session count exactly where your infrastructure stays comfortable.
A virtual waiting room is only as good as the controls behind it. CrowdHandler gives you a set of tools that work together - measuring your site's real-time health, balancing demand across multiple queues, and letting the right customers through first.
Autotune. The smartest setting in the platform. Autotune watches your real response times and tightens or loosens the valve continuously - letting fewer users through when your site slows, opening up when it's healthy. No more guessing your throughput rate or setting it conservatively "just in case."
Set a hard ceiling on how many users per minute can reach your site. The simplest, most predictable form of protection - and the foundation everything else builds on.
Session-based admission instead of rate-based. Useful when your bottleneck isn't arrival rate but concurrent active sessions - long checkout flows, multi-page forms, anything where a slow user blocks the path for the next one.
Configure a room to activate only when traffic crosses your threshold. Day-to-day browsing carries on as normal; the queue engages the instant it's needed and stands down the moment it isn't.
Run several waiting rooms in parallel, each protecting a different on-sale, drop or registration window. Capacity rebalances automatically as queues clear — so a customer booking something quiet never sits behind 20,000 fans waiting for something busy.
First in, first served, with no advantage to refreshing the page or holding multiple tabs. Position is held server-side; the customer experience is calm even when the numbers behind it aren't.
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