User Guide

The Dashboard
The dashboard gives you an overview of activity on your currently selected domain. To switch domains Use the domain switcher control in the top ...
Fri, 27 Nov, 2020 at 6:01 AM
Adding or Editing a Waiting Room
Waiting Room Name The default waiting room title displays the name of the waiting room to users, so you should pick a name that will make sense to your u...
Wed, 27 Apr, 2022 at 11:25 AM
Add or Edit a Domain
You can add or edit a domain from the domains screen. Clicking on the settings cog will take you to a screen where you can edit the settings for th...
Wed, 10 Nov, 2021 at 12:00 PM
Adding or Updating an IP using the firewall
Note: Firewall features are only available on some paid plans Address You can enter an IPv4 Address, an IPv6 Address, or a CIDR range into the Addres...
Fri, 29 Oct, 2021 at 5:08 AM
Adding Templates
Note: Custom Templates are a paid plan feature. The Templates Screen allows you to download, preview and update Custom Templates. Changing the log...
Fri, 12 Mar, 2021 at 6:12 AM
I'm getting a 404 to my waiting room slug, but it's definitely right, what's up?
Has your waiting room not opened yet? Check the Countdown Starts date on your waiting room. We serve 404s for waiting rooms that are not open yet, to discou...
Wed, 2 Dec, 2020 at 11:31 AM
CrowdHandler Integration is required on Redirect Page
If the page you redirect users to does not invoke the CrowdHandler integration then you run the risk of breaking the user’s session and sending them back to...
Thu, 9 Sep, 2021 at 12:16 PM
Domains in CrowdHandler
By default, subdomains and apex or naked domains are considered unique in CrowdHandler.  Practically this means that an integration setup for subdomain ...
Tue, 6 Jul, 2021 at 6:10 AM
Priority Access
Priority Access is available to the Plus, Professional and Enterprise plans and allows you to issue Single Use or Multi Use codes to your users, giving them...
Fri, 26 Mar, 2021 at 12:01 PM
Integrating Google reCAPTCHA
Beta Feature ​ We integrate with Google reCAPTCHA V2 to protect you against spam and other types of automated abuse. To get started with reCAPTURE you w...
Mon, 28 Feb, 2022 at 7:17 AM