Security & Compliance
In this section
- Data Leak Incident Response Plan and Policy at CrowdHandler CrowdHandler has policies in place to respond quickly in the event of a data leak or unauthorized access to ensure compliance with regulations and maintain cli
- PCI DSS Compliance
- Security Considerations When Using CrowdHandler CrowdHandler is a software as a service (SaaS) offering focused on providing waiting room and access management functionality. We want to be transparent about
- Data Collected and Stored by CrowdHandler CrowdHandler is committed to data privacy and transparency. We only collect and retain information required to provide our queueing and access management servi
- Data Protection and Encryption at CrowdHandler CrowdHandler utilizes encryption and other safeguards to protect data in transit and at rest. Our data protection stack includes: Data in Transit All communi
- Hardening and Security Configurations at CrowdHandler CrowdHandler implements security hardening and baseline configurations on all systems supporting our service to minimize vulnerabilities. Our hardening procedu
- Resilience and High Availability CrowdHandler
- Business Continuity and Disaster Recovery at CrowdHandler CrowdHandler has robust business continuity and disaster recovery planning in place to minimize disruptions in the event of operational issues, infrastructure
- CrowdHandler’s CCPA Compliance Statement CrowdHandler collects and processes personal information from California residents in compliance with the California Consumer Privacy Act (CCPA). We value the
- Data Center Locations CrowdHandler hosts its primary production environment in Amazon Web Services data centers located in Northern Virginia (US East 1). We also maintain a replica
- CrowdHandler’s Core Technology Stack CrowdHandler has built its queueing and access management solution using a serverless architecture on Amazon Web Services (AWS). Our core application stack com
- Logs, Monitoring and Performance Alerts at CrowdHandler CrowdHandler utilizes logging and monitoring across our infrastructure and application to gain visibility into operational health, ensure uptime and detect pot
- Secure Development and Change Management at CrowdHandler CrowdHandler follows strict procedures for managing changes and implementing new features in a secure and compliant manner. Our modern policies include: Secur
- Backup Management and Restoration at CrowdHandler CrowdHandler has comprehensive backup policies in place to protect against data loss and ensure the ability to recover from system or application disruptions.
- CrowdHandler’s Data Sub-processors CrowdHandler utilizes third-party sub-processors to assist in delivering services to our customers. We conduct due diligence evaluations of all sub-processors